Clinical Operations & Patient Care Coordinator

Clinical Operations & Patient Care Coordinator

Elevate patient care with compassion, energy, and hands-on support in a collaborative, wellness-focused environment!

Mahoney Chiropractic Group is seeking an exceptional individual to join our clinical and administrative team. The ideal candidate is warm, professional, and eager to join a friendly, collaborative environment. As an energetic chiropractic clinic in Colchester, we are dedicated to creating a culture of healing, advanced care, and genuine hospitality. Spend your workday delivering outstanding patient experiences and assisting with cutting-edge therapies—all while enjoying panoramic office views of Lake Champlain and the Adirondacks.

The right fit for this role is a proactive, multi-talented individual who excels at building human connections while maintaining keen attention to clinical flow and patient care. We are a tight-knit team looking for someone who shares our passion for whole-body wellness and thrives in a hands-on environment. Whether guiding a patient through therapies or managing clinical operations, you will play a central role in a community dedicated to long-term health and wellness.

Many of our patients have dealt with years of pain before finding us; they are looking for clear guidance on their care, and a supportive community to help them get back to the life they love.

The Role:

• Meeting and Greeting: Serve as the warm, welcoming presence at our practice.
• Communication: Handling emails, texts, phone calls and maintaining organized patient records with adherence to HIPPA compliance.
• Clinical Support: Assist doctors with hands-on patient care setups, including advanced spinal decompression therapy, Class IV laser therapy, shockwave therapy, and instructing patients through spinal rehab protocols. All training provided as part of onboarding/ No previous experience required.
• Financial & Administrative Operations: Handle patient invoicing, daily collections, account balances, and coordination with our external billing partner to ensure seamless practice operations.
• Office Support: General reception duties and maintaining a welcoming office presentation.
• Growth: Ongoing hands-on clinical training provided, including opportunities to attend fully-paid professional seminars locally and out-of-state.

Preferred Requirements:

• Excellent Communication: Natural interpersonal skills, and great phone communication skills.
• Hands-On Care: Comfortable learning clinical therapy equipment, guiding physical rehab exercises, and assisting patients on and off rehab modalities.
• Tech Savvy: Strong computer skills.
• Detail-Oriented: Adept at managing critical administrative activities like patient invoicing and collections processing.
• Proactive Nature: You are organized, reliable, and consistent.
• Versatility: Ability to seamlessly pivot between front-desk hospitality, clinical operations, and clinical therapy support.
• Health & Wellness Mindset: You want to join a team that values health and wellness.
• Growth Mindset: A desire to be challenged to learn new skills.
• Experience: Background in healthcare support, therapy assistance, exercise science, or medical front-office operations is a plus, but passion, a desire to learn, and drive matter most!

Hours & Location:

• Address: 356 Mountain View Dr, Colchester, VT 05446
• Position Hours: Mon–Wed: 8:00 AM – 5:30 PM | Friday: 6:30-11:30 AM (32-34 hours/week)

Compensation:

• $19.00 – $23.00 per hour (based on experience)
• Profit-sharing eligibility

How to Apply:

• Email your resume to team@mahoneychiropracticgroup.com with a cover letter.
• Subject Line: “Last Name_ Applicant_PatientCareCoordinator”
• Include your compensation requirements in your cover letter.

One thing you should know about us: We are all about being the friend our patients need during hard times. We are committed to providing a safe, results-focused space for our community to heal. We will move mountains to help our patients reach their goals—and we want someone who is ready to move them with us.