Job Summary:

Assists the Sales Manager to monitor the new- and used-vehicle sales departments, as well as performance of all employees within those departments.

****This position will have a strong focus on Internet Sales and will also focus on assisting the General Sales Manager with daily duties and tasks, both clerical and hands on****

Essential Job Duties and Responsibilities: (Additional duties as assigned)

• Assists in training, motivating, counseling, and monitoring the performance of all new and used vehicle Sales Consultants.
• Assists in directing and scheduling the activities of all department employees, ensuring proper staffing always.
• Assists in developing the sales department budget and minimizing expenses.
• Assists in forecasting aggressive yet realistic monthly goals and objectives for the department and for individual Sales Consultants and provides them with the support to meet these goals.
• Assists in the development of improvement programs for Sales Consultants who are having difficulty reaching their objectives.
• Ensures that dealership policies and procedures are understood and followed by Sales Consultants.
• Assists the Sales Manager maintain a balanced inventory based on customer and market statistics.
• Assists Sales Consultants in closing deals when necessary.
• Shares responsibility with the Sales Manager for planning and leading sales meetings.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.
• Strives for harmony and teamwork with all other departments.
• Attends managers meetings as requested.
• Create your own book of business through social media to build your personal brand
• Maintain an organized sales pipeline, ensuring timely follow-ups with leads.
• Communicate effectively with customers via email, chat, and phone to address inquiries and provide product information.

Supervisory Responsibilities: (As assigned)

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Required Experience and Education:

           High School Diploma or General Educational Diploma (GED).

• One year dealership experience required.

Additional Requirements: 

• Valid Driver License.

Required Skills and Attributes:

• Must be a role model and strong leader.
• Must have team management and interpersonal skills.
• Automotive sales and customer service knowledge.
• Must have excellent computer, written and verbal communication skills.
• Must be organized and detailed oriented.
• Communication and interpersonal skills.
• Time-management and organizational abilities.
• Problem-solving and critical thinking abilities.
• A passion for technology an e-commerce trends is beneficial
• Multilingual skills are an advantage, enhancing communication with divers customer bases.
• Proficiency in cold calling and developing relationships with potential clients.

Equipment, Machines and Software Used:

• Computer software: Microsoft Office to include Word, Outlook, Excel, ADP, and CDK.

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
• Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift.  Will spend time outdoors showing vehicles to prospective customers and to drive vehicles in traffic during test drives

Physical Exertion:

• Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

• Work is performed throughout the dealership facility and can be exposed to indoor and outdoor conditions (lot, showroom, service department, offices). Employees may be exposed to inclement weather, noise, vibrations, dust, paint, cleaning solutions and other hazardous and non-hazardous materials.
• Occasional weekend and evening hours are required.

Hazards and Safety Precautions:

• Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
• Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.

Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.