What are the responsibilities and job description for the Night Dispatcher position at Magnum?
- Hiring City SOUTH SIOUX CITY
NE
Monday - Friday, 10:45 PM - 7:00 AM
Magnum is hiring a Night Dispatcher to coordinate driver movements, maximize fleet utilization, and support efficient overnight transportation operations. This role is responsible for balancing load assignments with driver availability while ensuring freight moves safely, efficiently, and on time. The Dispatcher works closely with Dedicated Operations, driver managers, customer service teams, and account management to support operational profitability, driver satisfaction, and customer service excellence.
If you thrive in a fast-paced transportation environment and enjoy solving operational challenges, we'd love to hear from you.
What You'll Do
- Assign and coordinate loads to maximize driver utilization, minimize downtime, and improve operational efficiency
- Monitor driver hours of service (HOS) and ensure all assignments remain DOT and FMCSA compliant
- Collaborate with driver managers to optimize driver schedules, fleet capacity, and equipment utilization
- Communicate load updates, schedule changes, delays, and operational information to drivers and internal teams
- Prioritize driver home time requests and support work/life balance initiatives when possible
- Analyze operational data to improve profitability, reduce empty miles, and increase overall network efficiency
- Partner with customer service and account management teams to prioritize profitable freight opportunities and support customer expectations
- Provide quick and effective solutions to issues involving drivers, customers, freight, equipment, or network constraints
- Track and manage trailer assets, drop yard utilization, and fleet productivity
- Monitor and report on KPIs related to driver utilization, on-time delivery, profitability, and operational efficiency
- Identify operational trends and improvement opportunities to support continuous process improvement
- Prepare operational and performance reports for leadership and management teams
- Maintain clear and professional communication with drivers, operations teams, and leadership to support smooth overnight operations
This is a full-time position with a complete benefits package available, including:
- Health Insurance with HSA/FSA Options
- Company Paid Life Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan Company Match
- Paid Time Off (PTO) and Paid Holidays
- Employee Assistance Program (EAP)
- Optional Supplemental Insurance Options: Short-Term Disability, Long-Term Disability, Accident/Hospital Confinement Insurance, and Critical Illness/Cancer Insurance