What are the responsibilities and job description for the Warehouse Clerk position at Magnolia Plumbing?
Description
About Magnolia Plumbing, LLC
For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.
We believe the best service starts with the best people, so we hire the best and invest in their success.
Magnolia Plumbing, LLC is seeking a reliable and detail-oriented Warehouse Clerk to join our team. This position is responsible for the daily receiving, stocking, pulling, and organization of inventory, while maintaining accurate receiving and truck stock records in ServiceTitan. The ideal candidate is organized, dependable, comfortable with repetitive tasks and data entry, and able to work effectively in a fast-paced warehouse environment.
Responsibilities
- Receive incoming shipments, verify materials against packing slips and purchase orders, and properly put away stock.
- Pick and stage materials for jobs, projects, and technician truck restocks.
- Perform routine cycle counts of assigned inventory bins and sections.
- Keep the warehouse clean, organized, and properly labeled.
- Identify and report damaged, defective, missing, or incorrect materials to the Warehouse Manager for adjustment.
- Assist with loading and unloading trucks and coordinating will-call pickups.
- Perform material transfers between warehouse locations and technician trucks.
- Track and process material returns.
- Log receiving against open purchase orders in ServiceTitan and confirm quantities received.
- Update purchase order status in ServiceTitan as shipments arrive, including partially received and fully received orders.
- Process truck stock transfers by moving items from warehouse locations to individual technician truck records.
- Pull and stage materials based on job and project material lists generated in ServiceTitan.
- Update inventory bin and location fields in ServiceTitan as stock is reorganized.
- Flag inventory discrepancies, damaged goods, or miscounts to the Warehouse Manager for appropriate inventory adjustments.
- Assist with RMA processing by tagging returned items for the Warehouse Manager to adjust in inventory.
- Maintain accurate inventory and receiving information in ServiceTitan.
- Work closely with the Warehouse Manager, Purchasing, field technicians, and other departments to ensure materials are available when needed.
Requirements
- Prior warehouse, stockroom, or inventory clerk experience preferred.
- Basic computer literacy and the ability to learn and use ServiceTitan's inventory screens.
- Strong attention to detail and accuracy.
- Comfortable performing repetitive tasks and data entry.
- Ability to accurately receive, organize, count, pull, and transfer inventory.
- Ability to maintain a clean, organized, and properly labeled warehouse.
- Reliable follow-through and ability to work effectively with warehouse and field personnel.
Benefits & Culture
- Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
- Company contributions to 401(k) and HSA.
- Company-paid Employee Assistance Program (EAP) and mental health coverage.
- Company-paid Basic Life Insurance Policy.
- Paid time off (PTO) available from day one.
- Empowered environment: we trust you to own your work.
- Opportunity to pursue trade school and ongoing professional development.
- Safety Incentive bonus.
As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.