Front Office Clerk/Receptionist

Are you ready to make a difference in a patients life? We are looking for an exceptional, patient service focused specialist to support a fantastic front office team and care for our wonderful patients. This individual will be working in a fast paced environment with amazing family medicine providers, so they must be trustworthy, a team player, and provide quality patient care at the highest level.

The ideal candidate will be:

• Adaptable and flexible: willing to adapt or adjust to accommodate your co-workers and patients
• Patient-centric mindset: the patient always comes first and you will make the first and last impression on them
• Exceptional communication skills: communicate proactively and with empathy
• Detail-oriented: people count on you to ensure all the details are done correctly the first time around
• Team Player: you will be an integral part of a clinical team
• Adhere to the company's mission and cultural practices

Responsibilities:

• Warmly greet every patient with eye contact, a smile, and a positive attitude
• Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
• Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
• Ensure insurance verifications and information are accurate
• Check patients in/out, review all patient information to ensure accuracy, and collect co-pays and balances for patients
• Offer a fond farewell, providing any pertinent information about their next appointment
• Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
• Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep

Schedule:

• Practice location: Magnolia, TX
• Type of Employment: Full-Time
• Hours: M - F, 8am - 7pm

Qualifications:

• High School Diploma or GED required
• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
• Previous medical office experience required
• Previous customer service experience required
• Knowledge of EMR systems, eClinical Works preferred

Additional Requirements:

• Be Patient-Centered: focus on the needs of patients to help improve their lives
• Build Trust: speak up, make good decisions, and trust others to do the same
• Strive for Excellence: go above and beyond to achieve superior results
• Celebrate Success: recognize and reward others for the value they create
• Create Change: innovate in how you perform your role

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Multiple locations

Salary : $15 - $18