What are the responsibilities and job description for the Experienced Dental Business Assistant position at Magnolia Dental?
Experienced Dental Business Assistant - Magnolia Dental (Canal Winchester, OH)
Full-Time | Competitive Pay | Supportive Team Environment
Position Overview
Magnolia Dental at Canal Winchester is seeking a skilled and experienced Business Team Member to join our dynamic dental practice. As a key part of our front office team, you will play a vital role in delivering a seamless and welcoming experience for our patients while supporting the daily administrative operations of the office.
We are looking for a dependable, organized professional with at least one year of dental office experience who thrives in a fast-paced, patient-centered environment.
Office location: 6160 Gender Rd, Canal Winchester, OH 43110
Website: https://mymagnoliasmile.com/locations/canal-winchester/
Hours: Mondays: 7a-4p Tuesdays: 8a-5p Wednesdays: 8a-5p Thursdays: 8a-5p Fridays: 7a-2p
Key Responsibilities
Serve as the first point of contact for patients with a warm, professional demeanor
Manage appointment scheduling, confirmations, and rescheduling to optimize the daily schedule
Answer phones, handle patient inquiries, and direct calls appropriately
Verify insurance eligibility, update patient records, and coordinate with billing for claims processing
Process payments, manage co-pays, and ensure collection of account balances
Maintain accurate and confidential patient information in compliance with HIPAA
Collaborate with clinical staff to ensure efficient workflow and exceptional patient care
Address patient concerns with empathy and effective problem-solving
- Present and close treatment plans, ensuring the patient has an understanding of care needed
Qualifications
High school diploma or equivalent required
Minimum of 1 year of dental office experience is required
Experience with dental management software (such as Dentrix, Eaglesoft, or Open Dental)- office utilizes Dentrix Ascend
Strong organizational skills with attention to detail
Excellent interpersonal and communication skills
Ability to multitask and streamline workflow
Professional, positive attitude and a team-first mindset
What We Offer
Competitive compensation
Comprehensive benefits (for full-time employees), including health insurance and paid time off
Ongoing training and opportunities for career growth
A positive, inclusive, and collaborative team culture
A modern office environment with a strong community presence
At Magnolia Dental, we believe in delivering outstanding care through teamwork, compassion, and professionalism. If you're an experienced dental professional looking to grow with a practice that values both its patients and team members, we'd love to meet you!
Apply today and join a practice where you can make a difference every day.
Magnolia Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.