What are the responsibilities and job description for the WAIT STAFF position at Magnolia Bluffs Casino?
JOB RESPONSIBILITIES:
- Serves guest in a friendly and efficient manner as described by our service standards.
- Operates POS System and makes accurate cash and financial transactions.
- Prepares all settlement paperwork in a consistent and organized manner.
- Accurately records all F&B revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
- Restocks all items and products in area as needed.
- Prepares inventory of area and orders necessary stock.
- Monitors alcohol consumption by guests, adhering strictly to company policy and New York State Law.
- Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
- Relays all guest compliments and complaints to F&B Managers and/or Supervisors.
- Perform all other duties as assigned.
- Promotes outstanding relations with all guests and peers.
EDUCATION: High School Diploma or equivalent preferred. TIPS certification required.
EXPERIENCE: Previous wait Staff experience preferred.
Other:
- Able to lift and carry 30 lbs. repeatedly.
- Able to stand and walk for 6-8 hours.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.