What are the responsibilities and job description for the System Administrator position at MAGID GLOVE & SAFETY MANUFACTURING CO, LLC?
What Matters at Magid? YOU do!
"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO
At Magid, we’re not just passionate about safety—we’re passionate about people. As an industry leader, we’ve built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops.
Essential Responsibilities:
- Administer and support core Microsoft technologies, including:
- Office 365 (Exchange, SharePoint, Teams)
- Windows Server (Active Directory, DNS, DHCP, Group Policy)
- Windows 10/11 desktop environments
- Provide IT support for manufacturing systems, including:
- Plant-floor PCs, and specialized equipment software
- Industrial workstations and barcode systems
- Networked printers, label printers, and scanners
- Manage and support VMware virtualization platforms and enterprise storage systems.
- Monitor system performance and availability of IT systems used in both office and production environments.
- Ensure up time for mission-critical manufacturing systems; respond quickly to system alerts and outages.
- Coordinate and perform system patches, updates, and security fixes.
- Administer user accounts, role-based access controls, and security policies.
- Provide Tier 2 support and escalate issues as needed. Assist with Tier 1 support during peak periods or plant incidents.
- Maintain system documentation, configurations, procedures, and asset inventories.
- Participate in the implementation and rollout of IT projects such as equipment upgrades, new plant technology, and infrastructure expansions.
- Collaborate closely with production, maintenance, and engineering teams to support IT needs on the plant floor.
- Communicate effectively with plant supervisors, operators, and office staff to provide clear status updates on incidents or planned maintenance.
- Assist in identifying and implementing improvements to system reliability and efficiency.
- Follow company change management and incident response procedures to minimize disruption to operations.
- Maintain awareness of how IT systems impact plant production and supply chain processes.