What are the responsibilities and job description for the To-Go Associate position at Magic Wok Chinese Restaurant?
Job Summary
We are looking for a person who can pack the orders. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Duties
- Greet guests warmly and assist with placing to-go orders via phone or in-person, ensuring clarity and accuracy.
- Prepare and package food orders carefully, maintaining high standards of presentation and quality.
- Coordinate with kitchen staff to ensure timely order completion and delivery readiness.
- Manage guest inquiries professionally, providing information about menu items, specials, and order status with excellent phone etiquette.
- Maintain cleanliness and organization of the to-go station, including packaging supplies and work area.
- Collaborate with team members to ensure a smooth flow of orders and exceptional guest relations at all times.
Skills
- Previous experience as a host/hostess or in food service is highly desirable, providing a strong foundation in hospitality.
- Excellent communication skills to interact effectively with guests, team members, and kitchen staff.
- Familiarity with restaurant POS systems for efficient transaction processing.
- Strong customer service orientation with a focus on guest satisfaction and positive relations.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Experience in hotel or guest services can be an added advantage, demonstrating versatility in hospitality settings.
- Knowledge of phone etiquette and guest relations principles to foster welcoming interactions. Join us as a To-Go Associate and become an essential part of creating delightful dining experiences! Your energy, dedication, and friendly approach will help us serve our guests with enthusiasm every day.
Job Type: Part-time
Pay: $13.00 - $20.00 per hour
Work Location: In person
Salary : $13 - $20