What are the responsibilities and job description for the Server position at Maggie Valley Restaurant?
Job Summary
Join our vibrant team as a Server and become the heart of an exceptional dining experience! In this energetic role, you will deliver outstanding customer service, ensure guests feel welcomed and valued, and create memorable moments through attentive service and culinary knowledge. Your enthusiasm and professionalism will help foster a lively atmosphere where guests return time and again. This paid position offers an exciting opportunity to develop your hospitality skills in a dynamic, fast-paced environment that celebrates food, beverage, and guest relations.
Duties
- Greet guests warmly, provide menus, and answer questions about food and beverages with enthusiasm.
- Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with the kitchen and bar staff.
- Upsell menu items and specials to enhance guest experiences and increase sales.
- Serve food and beverages efficiently while maintaining high standards of presentation, sanitation, and food safety.
- Manage guest needs throughout their visit, including refilling drinks, addressing concerns, and ensuring overall satisfaction.
- Handle cash transactions accurately, including cash handling and cashiering responsibilities.
- Assist with food preparation, bussing tables, and maintaining cleanliness in dining areas to uphold sanitation standards.
- Use reservation management tools like OpenTable to coordinate seating arrangements for optimal flow during busy hours.
- Support other team members during peak times by providing excellent guest services in a lively nightclub or fine dining setting.
Skills
- Proven experience in food service or restaurant environments, including fine dining or nightlife venues.
- Strong knowledge of POS systems such as Aloha POS and Micros POS for order processing and sales tracking.
- Excellent customer service skills with the ability to build guest relations quickly and effectively.
- Culinary experience or background in food handling, preparation, or kitchen operations is highly valued.
- Effective time management skills to prioritize tasks efficiently during busy shifts.
- Ability to upsell menu items confidently to enhance guest experience while increasing sales revenue.
- Knowledge of food safety protocols, sanitation standards, and proper food handling procedures.
- Experience with reservation platforms like OpenTable for managing guest seating smoothly.
- Basic math skills for accurate cash handling, billing, and change calculation.
- Strong communication skills to collaborate seamlessly with kitchen staff, bartenders, hosts/hostesses, and fellow servers. Join us as a Server where your energy fuels memorable dining experiences! Bring your passion for hospitality, sharpen your skills across diverse food industry roles, and thrive in a lively environment that celebrates exceptional service every day!
Job Types: Full-time, Part-time
Pay: $2.13 - $3.15 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $2 - $3