What are the responsibilities and job description for the Front of House Manager position at Maggie's Place?
Opened in 1974, Maggie’s Place is Midtown’s oldest family-owned Irish bar and restaurant. For over 50 years, we’ve been a vibrant neighborhood staple near Grand Central and Rockefeller Center, serving up a polished pub menu, top-tier hospitality, and a lively after-work and weekend scene. We are seeking an energetic, detail-oriented Restaurant Manager to run daily floor operations and continue building our historic legacy.
Position Summary:Working directly under the General Manager, you will maintain high standards of service, hospitality, and operational efficiency. You will be the primary presence on the floor during peak shifts: leading our team, managing guest relations, and ensuring our kitchen and front-of-house run in harmony. This is an excellent opportunity for an experienced supervisor or assistant manager looking to step up and work alongside a supportive GM.
Key Responsibilities:Floor Leadership & Guest Experience- Active Floor Management: Lead shifts with high energy, managing floor flow, greeting regulars, and swiftly handling any customer issues.
- Service Standards: Train and hold FOH staff (servers, bartenders, hosts) accountable to deliver friendly, efficient, and authentic hospitality.
- Event Support: Assist the GM in coordinating logistics for private buyouts and happy hour events in our private mezzanine and bar spaces.
- GM Partnership: Support the GM in administrative tasks, including staff scheduling, inventory control, and opening/closing procedures.
- Staff Management: Assist with onboarding new team members, running pre-shift meetings, and fostering a collaborative, positive kitchen/floor dynamic.
- Safety & Compliance: Maintain a spotlessly clean environment, strictly enforcing NYC DOHMH food safety standards and alcohol beverage laws.
- Experience: 2 years of restaurant management or supervisory experience in a high-volume NYC restaurant/bar environment.
- Passion for hospitality: A welcoming personality that thrives in a high-energy, fast-paced setting.
- Leadership style: Lead-by-example approach; you aren't afraid to jump behind the bar, run food, or bus tables when the team is in a rush.
- Scheduling: Open flexibility to work a mix of mornings, nights, and weekends.
- Certifications: NYC Food Protection Certificate required.
- Competitive base salary (commensurate with experience)
- Bonus plan
- Paid Time Off (PTO)
- Health insurance
- Growth opportunities within our broader hospitality group
- A stable, welcoming workplace with a rich NYC history
Maggie’s Place is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by the laws or regulations in New York City.
Salary : $75,000 - $80,000