What are the responsibilities and job description for the LCL & CRM Business Development Manager position at maersk?
This isn’t just about the part you play in our business, it’s about the change you can make in our world. Let’s create a better tomorrow and make positive change – socially, economically and globally. At Maersk, we see global trade as a force for good, connecting communities, feeding and bringing wealth to the world. We move 20% of global container trade, and we exercise our leadership position responsibly. We strive ambitiously to make trade more open, inclusive and sustainable – for communities, customers and employees worldwide. With Maersk, you’ll be surprised at the difference we can make in the world together. Looking for a chance to work with tailor-made logistics in a global leader in container logistics? LCL & CRM Business Development Manager We are looking for a motivated, strategic and commercial minded LCL & CRM Business Development Manager to strengthen our product performance and accelerate business growth. In this role, you will play a key part in enhancing sales effectiveness, increasing customer awareness, and converting opportunities into measurable business results across the Nordic Area (Denmark, Norway, Sweden, Finland and the Baltic States) growing and developing our Ocean LCL and Cargo Risk Management Product About the Role As the LCL & CRM Business Development Manager, you will bridge the gap between pipeline performance and business targets. You will take ownership of pipeline quality and performance metrics, while supporting sales teams with the insights, tools, and training they need to succeed. A strong focus on collaboration, data-driven decision-making, and continuous improvement is essential. Key Responsibilities Enhance Sales & Customer Awareness Deliver product training across Verticals, KCM, CSP, and Direct Sales teams. Communicate product updates, enhancements, and new features to the sales community. Provide targeted support to key verticals, customer segments, and strategic trade lanes to drive growth. Pipeline Management & Business Alignment Drive pipeline growth aligned with regional and area targets, identifying gaps and implementing corrective actions with stakeholders. Collaborate with product and sales teams to shorten sales cycles and improve conversion. Maintain a high-quality pipeline and continuously improve win, retention, and conversion ratios. Analyse lost opportunities to strengthen sales effectiveness and product competitiveness. New Business Onboarding Support onboarding in coordination with LCL stakeholders. Act as first escalation point to ensure smooth execution. What We’re Looking For Strong product knowledge and relevant experience in LCL and CRM (Cargo Risk Management) business Solid understanding of the global supply chain industry Strategic and visionary mindset with a focus on growth Strong data-driven analytical skills and a Customer-centric approach Ambitious, results-oriented, and confident in driving change Excellent communication and collaboration skills Fluent English, both written and spoken. Local language is required (one among Swedish, Danish, Finnish, Norwegian or Latvian according to the country). Any additional language of the countries this job is posted is to be considered a plus. Location Based in Gothenburg, Aarhus, Helsinki, Oslo or Riga. No visa or relocation support is provided for this role. Why Join Maersk? At Maersk, you will have the opportunity to make a meaningful commercial impact in a key Area role, contributing directly to business growth. You will be part of a global organization that offers strong career development and learning opportunities in an inclusive and collaborative culture, where diverse perspectives are valued. In addition, you will receive a competitive compensation and benefits package designed to support your success and well-being. We look forward to your application! Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.