What are the responsibilities and job description for the Asst. Manager, Last Mile position at MAERSK INC.?
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Essential Functions:
* Develops and maintains relations with vendors, stores, independent
contractors.
* Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
* Dispatches trucks using GPS technology.
* Oversees in-home delivery for customers.
* Maintains monthly operating reports that include statistics and customer service scores.
* Oversees Customer Service Representatives and Routers.
* Attendance and Punctuality are essential functions of the job
* Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery.
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction employees; addressing complaints and resolving problems
Skills & Competencies:
* Flexible work schedule
* Must be Self-Motivated to work with little supervision* Excellent Attendance record
* Positive Attitude and ability to work with others
* Good Communication Skills
* Excellent Customer Service Skills
Education & Experience:
* Bachelors Degree Preferred
* 5 years of experience in Logistics, Supply Chain or Related Field
* Excellent problem-solving skills
* Good time management skills
* Experience working in a manufacturing environment
* Experience in a Supervisor role including performance reviews of
direct reports
Physical Requirements:
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required. Position may require working remotely at times.
Company Benefits:
* Medical
* Dental
* Vision
* 401k Company Match
* Employee Assistance Program
* Paid Time Off
* Flexible Work Schedules (when possible)
* And more!
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.