MEDICAL RECEPTIONIST (Full-Time)

Medical Receptionist, Full Time Position- Overlea, MD

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our Physical Therapy Practice. They will be the first point of contact for patients, providing exceptional customer service while managing front-desk operations efficiently. This role requires strong communication skills, professionalism, and the ability to maintain patient confidentiality in accordance with HIPAA regulations.

Key Responsibilities:

• Greet and assist patients in person and over the phone in a professional and welcoming manner.
• Schedule, confirm, and manage patient appointments using the practice’s scheduling system.
• Register new patients and update existing patient records accurately.
• Verify insurance coverage and obtain required authorizations.
• Collect co-pays, outstanding balances, and process payments.
• Maintain and organize patient files and medical records.
• Prepare charts and ensure necessary documentation is available for providers.
• Answer inquiries about office procedures, services, and policies.
• Communicate effectively with medical staff to ensure smooth patient flow.
• Keep the reception area clean, organized, and stocked with necessary materials.

Qualifications:

• Minimum education Associates College Degree.
• Previous experience in a medical office preferred.
• Excellent communication, organizational, and multitasking skills.

Work Environment:

This is a patient-facing role in a fast-paced medical setting requiring compassion, attention to detail, and the ability to handle sensitive information with discretion.

• Hours: Full-time 40 hours per week
• Office website: www.mmpt-hcpt.com

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $17 - $22