Demo

Office Manager - Contract Position

Madrigal Pharmaceuticals
Waltham, MA Full Time
POSTED ON 5/3/2025
AVAILABLE BEFORE 5/30/2025
Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.

We are seeking a highly organized and proactive Workplace Administrator to manage office operations efficiently while serving as the first point of contact for clients and visitors. This role requires a professional, friendly demeanor, strong concierge skills, and the ability to multitask in a fast-paced environment. The ideal candidate is eager to learn, open to supporting various departments, and capable of managing multiple projects while maintaining clear boundaries.

Key Responsibilities

  • Oversee daily office operations to ensure efficiency and organization.
  • Order, track, and manage office supplies, equipment, and inventory.
  • Coordinate facility maintenance and repairs as needed.
  • Schedule and manage conference room bookings, meetings, and office-related logistics.
  • Support company events, team meetings, and office celebrations.
  • Develop office wide communications and updates to assigned location population as needed.
  • Manage daily lunch catering orders.
  • Maintain and update company records, files, and databases.
  • Provide administrative assistance to executives and team members across all departments as needed.
  • Assist with cross-functional projects, including office move and reorganizations demonstrating flexibility and willingness to learn.
  • Prepare reports, presentations, and correspondence.
  • Manage multiple projects and priorities effectively while setting clear boundaries to ensure workload balance.
  • Assist with new employee onboarding, including workstation setup, employee badging and security and office orientation.
  • Ensure compliance with office policies and procedures.
  • Greet, direct and assist visitors, ensuring a professional and welcoming experience.
  • Answer and direct phone calls, emails, and other inquiries efficiently.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Maintain the reception area, keeping it clean, organized, and welcoming.
  • Expected to be in-office five days a week during Company core hours

Skills And Qualifications

  • High school diploma or GED required with 5 years in a similar role or Bachelor’s Degree in business administration or a related field with 2 years experience in a similar role
  • 2-5 years of experience in concierge/hospitality, administrative support, office management, or workplace operations.
  • Proven experience in office administration, concierge, workplace operations, or a similar role.
  • Strong organizational and multitasking skills with keen attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to set boundaries and manage multiple projects effectively.
  • Ability to create and refine office processes and policies to improve efficiency.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office management tools.
  • Strong problem-solving skills and ability to work independently and proactively.
  • Professional and friendly demeanor with excellent customer service skills.
  • Ability to handle confidential information with discretion.

Compensation: Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal’s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform.

Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks.

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