What are the responsibilities and job description for the TEAM LEADER position at Madrag?
The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.
ESSENTIAL FUNCTIONS:
Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed
Support the business operations, policies and procedures.
Assist to process and finalize weekly time and attendance records
Perform sales and stock duties (receiving and feeding merchandise to the sales floor)
Maintain, recover, and replenish sales floor and back stock
Provide excellent customer service and resolve issues involving customer relations
Ensure the proper processing and display of merchandise and visual presentations
Oversee and monitor all methods of loss prevention which include the protection of company assets
Assist the Store Manager/Assistant in maintaining compliance standard for shrink control.
Assist with training and development of new sales associates
Ability to complete banking
Other duties as assigned
REQUIRMENTS:
High School Diploma or equivalent required
Minimum of 1 - 2 years of fashion retail experience and/or visual merchandising
Ability to work a flexible schedule including nights and weekends
Must have a high level of integrity
Must have excellent customer service skills.
Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook)
ENVIRONMENT & PHYSICAL DEMANDS
Constant walking and standing; frequent bending, stooping and reaching
Strong sensory skills such as good eyesight, good hearing, and dexterity
Ability to consistently lift 10-35 lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55Ibs.
