What are the responsibilities and job description for the Front Desk Agent position at Madman Espresso?
The Front Desk Agent serves as the first point of contact for guests, providing excellent customer service and ensuring smooth check-in and check-out processes. This role requires strong communication skills, attention to detail, and the ability to handle various guest requests efficiently.
Responsibilities
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Manage guest check-in and check-out processes accurately
- Handle guest inquiries and resolve issues promptly and effectively
- Maintain and update guest records and reservations in the system
- Coordinate with housekeeping and maintenance teams to fulfill guest requests
- Process payments and provide accurate billing information
- Ensure the front desk area is clean, organized, and presentable at all times
- Provide information about hotel services, amenities, and local attractions.
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you.
Salary : $22 - $25