Supervisor, Bar Madisons

Summary

The Assistant Bar Manager ensures the smooth running of all the bar outlets and their services. This includes set-up for service, the service of outlets while focusing on detail, quality, and customer service. The Assistant Bar Manager will report to the Bar Manager.

Responsibilities 

• Training and motivating bartenders
• Keeping up with ABC Laws
• Enforcing the SOP’s set by the Bar Manager
• Maintaining checklists in bar outlets to ensure bartenders are prepared for all shifts
• Ordering and maintaining parts without having tremendous excess stock on hand
• Enhance bar program by standardizing the basics, and staying on top of trends
• Ensuring revenue is maximized in all bar outlets
• Organize and maintaining a cleaning program for all bar outlets ensuring menus are correct and clean
• Seek guests’ feedback during service
• Be familiar with the hotel facilities, hours of operations and their locations
• Must have attention to details to ensure the bars look inviting for our guests
• New concepts on bar program and cocktails
• Achievement of budgeted beverage sales, beverage costs and labor costs
• Control of glassware & bar equipment
• Be on the floor during service periods to ensure exceptional guest experience
• Ensures all staff is prepared and organized before service periods
• Maintaining the Hotel Bar control policies, in accordance with State laws
• Following proper purchasing and requisitioning procedures (Warehouse & weekly
• beverage orders)
• Provide quick service to ensure effective/speedy guest experience
• Handling guest issues & requests
• Managing staff morale & appearance

• Previous supervisory experience is desired
• Knowledge of food and beverage operations and preparation is required with a good focus on cocktails
• Excellent communication skills
• The ability to work well with a large group of people in a team environment
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them satisfactorily
• Must maintain composure and objectivity under pressure
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
• Ability to work a flexible schedule including nights, days, weekends and holidays
• Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs. or more.
• Duties are performed in both indoor and outdoor settings, with events often taking placein the elements in all four seasons. Events often involve loud music