Information Systems - Provider Application Educator - (FT)

The Provider Applications Educator works under the direction of the Clinical Systems Supervisor / Senior Analyst, and is primarily responsible for training medical staff on the use of clinical systems. This role ensures that medical staff providers are confident and proficient in navigating the EHR through training, consistent rounding with the providers, and follow-up.

Schedule: Full Time

• Mon-Fri 8:00am-5:00pm to be discussed in interview
• Must be available to work occasional early mornings or late afternoons/evenings as needed to facilitate provider and student onboarding

Required Skills:

• Analytical, customer service, and communication skills (including phone and email etiquette)
• Advanced computer skills, including the ability Microsoft Office and Excel, and the ability to troubleshoot computer applications that may be unfamiliar
• Ability to learn quickly and adapt to a changing environment
• High level of integrity and confidentiality
• Ability to explain technical information to non-technical users in a clear, supportive manner
• Ability to adapt training style to meet the needs of different learners

Minimum Work Experience:

• 2-4 years office management and/or project management experience; other applicable experience will be considered
• 1 year of acute hospital experience or ambulatory clinic experience, preferred
• Experience with working with nurses, medical providers, and physicians, preferred

Minimum Education:

• High school diploma or equivalent
• Some college level work, preferred
• Proficient in medical terminology, preferred

Benefits & Work-Life

We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department.

Retirement - Securing your future

• Retirement - 457(b)
• Hospital Pension Plan - 401(a)

 Health Benefits - Safe and Secure, Our Promise

• Health Insurance
• Dental and Vision Insurance
• Flexible Spending Account
• Life Insurance
• Supplemental Plans
• 340B Pharmacy Program
• Madisonhealth Services Discount

Paid Time Off

• Regular Part Time - 3.69 hrs per pay period
• Full Time - 6.77 hrs per pay period
• Long Term Sick - percentage of hrs worked

Work-Life Balance - Employee Assistance Program offers:

• Personal counseling (in-person and virtual)
• Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
• Senior care management
• Child care referral services
• Lifestyle coaching
• Health and wellness resources
• Legal & financial services
• Support tools for managers
• Onsite and virtual trainings
• Critical Incident Stress Management services when tragedy happen