What are the responsibilities and job description for the Scheduler/Office Assistant position at Madison Ridgeland Children's Clinic?
Duties
- Organizing and managing 5 physician schedules to ensure efficient and seamless patient care.
- Updating and maintaining patient records (paper).
- Perform administrative duties (i.e., checking in/out patients, filing, & medical records).
- Customer Service (answering phone calls, taking nurse messages, providing customer service support).
- Using books and EHR systems to schedule appointments.
- Appointment reminders (through Tavoca).
Qualifications
- Proven experience in an office environment or similar administrative role is preferred.
- Strong customer service skills with the ability to communicate effectively both verbally and in writing.
- Familiarity with phone systems and front desk operations is highly desirable.
- Proficient in data entry with a keen eye for detail to ensure accuracy in all tasks.
- Ability to manage multiple tasks efficiently while maintaining a positive attitude.
- Strong organizational skills with the ability to prioritize workload effectively.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 40 – 43 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17