What are the responsibilities and job description for the Account Representative - State Farm Agent Team Member position at Madison Peterson - State Farm Agent?
Benefits:
- License Reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in college athletics compliance before deciding to return to my hometown and build a business in the community that helped shape me.
Community involvement is incredibly important to me. I currently serve as President of Rotary, am involved with our local Chamber of Commerce, and participate in a variety of events and initiatives throughout our hometown.
Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team both professionally and personally.
Our culture is highly team-oriented, and loyalty is a big part of what makes our office successful. We have each other’s backs, understand our shared goals, and work together to reach them. I’m looking for someone who is coachable, a great team player, and ready to contribute to a common goal. If you want to be part of a close-knit team where everyone works together and supports one another, we’d love to meet you.
I opened my agency in 2024 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in college athletics compliance before deciding to return to my hometown and build a business in the community that helped shape me.
Community involvement is incredibly important to me. I currently serve as President of Rotary, am involved with our local Chamber of Commerce, and participate in a variety of events and initiatives throughout our hometown.
Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team both professionally and personally.
Our culture is highly team-oriented, and loyalty is a big part of what makes our office successful. We have each other’s backs, understand our shared goals, and work together to reach them. I’m looking for someone who is coachable, a great team player, and ready to contribute to a common goal. If you want to be part of a close-knit team where everyone works together and supports one another, we’d love to meet you.
ROLE DESCRIPTION:
As Account Representative for Madison Peterson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Willingness to obtain Property & Casualty license.