Information Technology (IT) Support/ Public Communications Management

The Madison County Health Department is accepting applications for a Full-time

Information Technology (IT) Support & Public Communications Management position.

General Duties include: This position serves under the limited direction of the IT Manager and the Public Health Director. Responsibilities for this position include but are not limited to:

• Provides technical assistance support for staff and assists in problem determination and resolution to network equipment or software. Provides hardware support and site preparation functions for the network.
• Responsible for planning and implementing a system backup and recovery program. Maintains appropriate records and documentation. Use expertise to advise on selection, purchase, and setup of computer hardware and software. Remains current with scientific, educational, and medical developments related to information systems technology and the use of that technology.
• Interprets and analyzes information from network management software, health department programmatic data, and creates a dashboard documenting program performance data for program evaluation and reporting.  
• Provides or coordinates staff training and maintenance of agency computer equipment and systems. Train the health department staff on the use of computer hardware and software.
• Communication Management related: communicates effectively in writing and orally, including documentation, recordkeeping and correspondence. Responsible for helping oversee and maintain social media, website, and publications.

Minimum Education, Training or Experience: Graduate of a college/university with a Bachelor’s degree. Minimum of two years of systems support experience is preferred.

Substitution for Education, Training or Experience: A two-year Degree related to IT, networking, programming, communication, and two years of experience providing technical assistance related to network equipment or software may substitute for the education requirement.

Starting Salary Range: $28 - $34 per hour.

Salary is contingent on relevant work history and education and must be included to be considered in the starting rate of pay.

Apply at https://chfs.wd12.myworkdayjobs.com/CHFS. A link to the Online application and a full listing of benefits may be obtained at the Madison County Health Department, https://madisoncohd.com/ or by calling 859-626-4241.

The completed application must be submitted by April 1^st, 2026. 

Transcripts must be provided before the close date if post-secondary education is required or may be substituted for experience. Transcripts must list the degree awarded. 

Qualified applicants/employees are subject to a pre-screening, selection for interview, and/or demonstration of skills testing. Employment may be contingent upon a successful drug screening and background check. 

Equal Opportunity Employer.

For any questions regarding this posting, please email LoriK.Knutson@madisoncohd.com