What are the responsibilities and job description for the Assistant Community Manager - Wesley Chapel, FL position at Madison Communities?
Assistant Community Manager
Madison Watergrass, Wesley Chapel, FL | Full-time | On-site
Join Our Team. Make an Impact. Grow Your Career.
Are you passionate about creating thriving communities and delivering exceptional resident experiences? We're looking for a driven, customer-focused Assistant Community Manager to join our team! In this role, you'll support day-to-day operations, assist with leasing, manage resident relations, and help lead an amazing on-site team. You’ll also have the opportunity to step into a leadership role when needed.
This is your chance to grow your career in property management, work with a supportive team, and make a real impact where people live.
What You’ll Do
- Assist the Community Manager in daily operations and team oversight
- Support and mentor Leasing Consultants, ensuring leasing goals are met and Fair Housing standards are upheld
- Step in to lease apartments when needed and verify prospective resident applications
- Post rental collections, make bank deposits, and support accounting and administrative functions
- Conduct monthly market surveys and recommend pricing strategies
- Handle resident lease files, notices to vacate, and manage delinquencies and evictions
- Collaborate regularly with the Community and Regional Manager on performance and improvement strategies
- Address resident concerns with professionalism and care
- Ensure the community reflects a high standard of customer service and resident satisfaction
What We’re Looking For
- 1 years of property management or leasing experience (preferred)
- Bookkeeping or collections experience is a plus
- Strong communication, organization, and leadership skills
- A team player with a proactive, customer-first mindset
- Comfortable multitasking in a fast-paced environment
- BA/BS degree preferred, but relevant experience will be considered
- A polished, professional image and excellent interpersonal skills
What We Offer
- 401(k) with company match
- 80% company paid medical benefits
- Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Short/Long Term Disability
- Company paid basic life insurance
- Paid parental leave
- Generous paid time off
- Employee discounts & referral programs
- Mental Health Support – Employee Assistance Program (EAP)
- Opportunities for advancement & training
Schedule
- Monday to Friday, 8-hour shifts
- Some weekend availability may be required