Neighborhood Library Supervisor - Imagination Center Library

• Opening a new library provides a unique opportunity for the supervisor to create a positive and supportive work culture with a brand new team. Please provide 3 concrete examples of ways you have helped to create a healthy work culture in your previous work environments, including the steps you took and how you knew it was successful. 
• Effective de-escalation skills are critical for all staff at Madison Public Library, and we expect our supervisors to set a high standard for our staff. What do you think are the most important things to consider when de-escalating a customer? In your answer, please also describe your proficiency with de-escalating situations, including any training you have received; experience you have putting these skills into practice; and how you have supported staff in developing their own skills.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.

• Assess and resolve complex issues.
• Develop and implement evaluation metrics to monitor success.
• Ensure effective use of resources by planning, organizing, monitoring and evaluating all operational activities.
• Demonstrate creativity and proficiency in the utilization of technology for the delivery of library services.
• Model, enable and promote excellent customer service. Champion a positive and professional public perception of the library.
• Assess staff development needs and direct staff to relevant training opportunities. 
• Support a culture of learning and discovery to ensure that community needs are met and anticipated.
• Plan, develop and lead the implementation of major library program(s).
• Establish and maintain community collaborations and partnerships.
• Spearhead outreach opportunities that promote and deliver library services to underserved individuals and communities. 
• Maintain a broad knowledge of cultural, technology and social trends and issues at the local, regional and global levels.
• Advocate for the value of public libraries.
• Participate in local, state, and national conferences and meetings to acquire and share best practices.
• Maintain a welcoming neighborhood library environment.
• Engage in active listening and tactful communication to promote open sharing and a positive communication environment.
• Embrace a commitment to equity and diversity.
• Perform related work as required.

• Four years of experience performing responsible professional library work as a librarian, including experience performing a wide variety of library-related tasks comparable to tasks performed as a Librarian 2 with the City of Madison.
• Master's degree in library or information science. (December 2025 graduates are welcome to apply)

• Library science theories, principles, practices and terminology applicable to a public library.
• Automated and manual library systems.
• Professional library reference and collection development strategies and resources.
• Professional library program implementation and development.
• Computer software applicable to the duties of the position.

• Leadership principles and practices.

Ability to meet the transportation requirements of this position, which includes regular trips to other libraries or community locations.

• Ability to lift/carry objects weighing up to 50 pounds (equivalent to a bucket of books) and must be capable of pushing wheeled carts of books and other materials weighing up to 200 pounds onto and off elevators and across carpeted areas.
• Ability to frequently stand, walk, bend, kneel, stoop, reach overhead, and repeatedly lift books weighing as much as three pounds.
• Ability to work in an office environment, requiring the ability to sit/stand at a desk, work on a computer and use a monitor for extended periods of time.

Salary : $76,903 - $91,259