What are the responsibilities and job description for the Maintenance Technician position at Madison Apartment Group?
The Maintenance Technician is responsible for performing repairs, troubleshooting, and performing preventive maintenance at their property. The Maintenance Technician assists with maintaining the physical integrity of the property, which involves ensuring a safe, secure, and comfortable living environment.
Essential Maintenance Technician Job Functions
- Performs routine preventive maintenance as directed by the Maintenance Supervisor and Property Manager
- Maintains awareness of the condition of the property and unit interiors. Immediately reports and/or corrects unsafe conditions; for example, broken gates leading to the pool, broken steps, open holes, broken/burned-out exterior lights
- Assists in keeping grounds neat and free of litter. Rake, sweep, shovel, and plow as circumstances warrant
- Sharpens, cleans, stores, lubricates, adjusts, and performs repairs on tools and other Company equipment. Has a thorough understanding of how to operate equipment including hand and power tools
- Maintains knowledge of spare parts/supplies inventory and informs Maintenance Supervisor of shortages
- Performs work area clean-up and follows safety-related procedures
- Diagnoses and performs minor and routine maintenance/repairs, as directed
- Performs the following duties routinely in order to restore apartments to "market ready" status:
- Checks all lights and replace them as necessary
- Replaces or repairs windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closet doors
- Examines, diagnoses, and repairs appliances as necessary. Inform the Maintenance Supervisor of needed replacements
- Assists in changing or removing appliances from an apartment
- Changes locks and make keys when necessary
- Prep/paint vacant apartment, if requested
- Check faucets and sink plugs and repair/replace them as necessary. Replace washers when needed. Perform repairs to sinks, bathtubs, etc., as needed
- Transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc., to the dumpster when necessary
- Repairs or replace curtains, mini-blinds, ceiling fans, etc.
- Repairs plaster holes in walls, paint as necessary
- Inspect bathroom tiles, and perform minor repairs/replacements
- Inspects A/C and heating system for proper operation. Change A/C filters
- Assists with cleaning as required. Operate carpet-cleaning equipment to clean carpets
- Lends assistance during trash-out of an apartment; for example, moving heavy/bulky items to the dumpster
- Changes locks and makes keys
- Ensures that storage areas and utility rooms remain locked when not in use
- Maintains awareness of all utility meter cut-offs, apartment and fixture cut-offs, and sewer cleanouts
- Reports all major repairs and requisition needs to the Maintenance Supervisor and Property Manager prior to any expenditure of funds
- Performs any additional duties assigned by the Maintenance Supervisor and Property Manager
- Conducts all business in accordance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, state & federal laws, OSHA, and all other laws pertaining to housing
Knowledge, Skills, and Abilities
- Minimum two years of maintenance experience; multifamily industry experience preferred
- CPO and HVAC certification preferred; Ability and willingness to obtain CPO and HVAC certification required
- Demonstrated experience in maintenance systems, including inventory control, preventative maintenance, and work order record-keeping
- Demonstrated experience in mechanical systems and equipment including HVAC, landscaping, carpentry, plumbing, painting, hydraulic systems, and electric motors
- Proficiency in electrical troubleshooting of high and low voltage and the use of diagnostic equipment, including volt/ohm meters
- Proficiency in plumbing repairs and troubleshooting
- Ability to provide technical assistance to other maintenance associates as needed
- General knowledge and ability to maintain modern building equipment and systems
- Strong written and verbal communication skills
- Demonstrated ability to troubleshoot and problem-solve
- Ability to perform in a busy, changing, multi-tasking work environment
- Ability to pay close attention to detail and adhere to strict deadlines
- Valid drivers license required
- Floating Positions: Ability and willingness to travel between assigned properties required
- High School diploma or equivalent experience required
Physical and Other Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
- While performing the duties of this job, the employee is regularly required to sit and talk or hear
- Frequently is required to stand; walk; and use hands to maneuver, handle, or feel objects, or tools
- Occasionally required to reach with hands and arms
- Ability to frequently lift and/or move up to 50 pounds
- Occasionally lift and/or move up to 100 pounds
- Specific vision abilities required by this job involve normal vision
- Ownership of hand tools preferred
- Ability to work overtime, evenings, weekends, or holidays as necessary
- Ability to participate in mandatory on-call emergency rotation as necessary