Senior Manager, Global Product Operations

Job Title:

Senior Manager, Global Product Operations

Reports To:

President

Location:

Denver (with global oversight of teams in Denver, Indonesia, Taiwan and Manila)

Position Summary:

The Senior Manager, Global Product Operations is responsible for driving operational excellence across global product development and merchandising functions. This role works closely with the VP of Product Business Development and Technical Design to execute strategic goals efficiently and effectively. The position requires strong cross-functional collaboration with Creative, Technical Design, Production Operations, and Administrative teams to ensure seamless product lifecycle management.

Key Responsibilities:

Strategic & Operational Leadership: Partner with the VP of Product Business Development to translate strategic objectives into actionable operational plans. Ensure alignment of global product operations with corporate goals and timelines. Drive process improvements to enhance efficiency and reduce operational bottlenecks.

Cross-Functional Collaboration: Work closely with the Creative Head of Technical Design, Sr. Manager of Global Production Operations, and Administrative Officer to ensure cohesive execution across departments. Facilitate communication and coordination between design, development, costing, and production teams.

Team Management & Oversight: Provide operational leadership to Product Business Development Team (Denver), Asia Merchandising Team (Indonesia & Taiwan), and Costing Team (Manila). Set clear performance objectives, monitor progress, and foster a culture of accountability and collaboration. Mentor and develop team members to build strong global capabilities.

Process & Performance Optimization: Implement Madison 88’s best practices and values in brand management, product development, costing, and merchandising to support speed-to-market and profitability goals. Monitor KPIs and operational metrics to ensure targets are met or exceeded.

Budget & Resource Management: Manage operational budgets for assigned teams and ensure optimal resource allocation. Identify cost-saving opportunities without compromising quality or timelines.

Qualifications & Skills:

Education: Bachelor’s degree in Business, Operations Management, or related field (MBA preferred).

Experience: Minimum 8–10 years in global product operations or related roles within fashion, apparel, or consumer goods industries. Proven experience managing cross-border teams and complex operational structures.

Skills: Strong leadership and team management capabilities. Excellent communication and collaboration skills across diverse cultures. Expertise in operational process improvement and project management. Proficiency in data-driven decision-making and KPI monitoring.

Core Competencies:

- Strategic Thinking

- Global Mindset

- Operational Excellence

- Cross-Functional Collaboration

- Problem-Solving & Decision-Making

Measurable KPIs & Success Metrics:

- Product Development Timelines: Achieve 95% on-time delivery of product development milestones across all regions.

- Costing Accuracy & Efficiency: Maintain costing variance within ±2% of approved targets. Reduce costing cycle time by 15% year-over-year.

- Operational Efficiency: Implement process improvements to achieve 10% reduction in lead times for global product operations.

- Team Performance & Engagement: Maintain employee engagement scores above 85% across global teams. Ensure 100% completion of quarterly performance reviews for all direct reports.

- Budget Management: Deliver operational budgets within ±3% of forecast.

- Cross-Functional Alignment: Achieve 90% satisfaction rating from internal stakeholders on collaboration and communication effectiveness.

- Global Compliance & Quality: Ensure zero compliance violations in global operations. Maintain quality defect rate below 1% across all product categories.

Compensation:

• Salary range: $130-$150K Annually