What are the responsibilities and job description for the Front of House Staff position at Madame Olivia?
Job Summary
We are seeking energetic and personable Front of House Staff to create memorable experiences for our guests in a vibrant hospitality environment. In this role, you will be the welcoming face of our establishment, ensuring exceptional customer service from the moment guests arrive until they leave. Your enthusiasm, attention to detail, and dedication to hospitality will help foster a warm and inviting atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in food service, customer engagement, and event support within a dynamic team.
Responsibilities
- Greet guests with a friendly and professional demeanor, providing excellent customer service throughout their visit
- Take and deliver food and beverage orders accurately while maintaining a high standard of presentation and cleanliness
- Assist with food preparation tasks as needed, including setting up stations and ensuring proper food handling procedures are followed
- Serve food and drinks efficiently at tables or counters, ensuring timely delivery and guest satisfaction
- Support banquet and catering events by setting up tables, serving guests, and managing service flow smoothly
- Maintain cleanliness of dining areas, including clearing tables, resetting for new guests, and adhering to food safety standards
- Handle guest inquiries or complaints promptly with a positive attitude, striving to resolve issues effectively
Requirements
- Proven experience in fine dining environments or food industry roles such as restaurant service or catering is highly preferred
- Strong customer service skills with the ability to communicate clearly and professionally
- Previous serving or food handling experience is advantageous; familiarity with banquet or catering settings is a plus
- Knowledge of food safety practices and proper hygiene standards in food handling
- Experience working as a barista or in hospitality roles that involve food preparation enhances candidacy
- Ability to work efficiently in fast-paced environments while maintaining attention to detail
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Join our team where your passion for hospitality meets an energetic environment dedicated to delivering exceptional guest experiences. We value every team member’s contribution and provide opportunities for growth within the vibrant world of food service!
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $18