What are the responsibilities and job description for the Front of House Manager position at Mad Mex?
Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:
- 50% Employee Discount: 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location.
- Paid Time Off: Full-time managers accrue 10 days of vacation and 5 sick days per year.
- Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
- Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
- Free Shift Meal
- 401(k) Retirement Plan with Employer Match
- Discounted Pet Insurance
Our managers are positive leaders with top notch communication skills to effectively motivate employees and ensure excellent customer service and efficient restaurant operations.
- The Front of House Manager assists the General Manager in overseeing restaurant operations.
- The Front of House Manager oversees the training and development of staff while maintaining an inclusive work environment.
- The Front of House Manager achieves stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
- The Front of House Manager may have a specific focus on managing the beverage program, managing employees, and/or restaurant event planning.
Required skills and qualifications to be a Front of House Manager with Mad Mex North Hills:
- Must be at least 21 years old
- Able to pass a background screening
- 1 year of restaurant management experience
- An above-average knowledge of beer, spirits, and wine
- Exceptional customer service skills
- Excellent basic math skills and the ability to operate a cash register or POS system
- Able to communicate clearly and effectively with others
Physical requirements for Front of House Manager with Mad Mex North Hills:
- Able to work in a standing position for long periods of time (up to 9 hours)
- Able to reach, bend, stoop, and lift up to 50 pounds
Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.