What are the responsibilities and job description for the Food Runner position at Mad Mex?
Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:
- 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
- Paid Time Off: Full-time employees accrue 10 days per year to be used for vacation and other types of time off.
- Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
- Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
- 50% Off Shift Meal (yum!)
- 401(k) Retirement Plan with Employer Match
- Discounted Pet Insurance
Our food runners play a vital role in delivering food promptly to guests while assisting the kitchen staff and servers with communication.
- Food Runners deliver food from the kitchen to the guests in a timely manner.
- Food Runners assist servers, bartenders, and hosts as needed and help bussers clear tables.
- Food Runners answer guest questions, pack and ensure takeout orders are correct, and communicate with both the kitchen staff and serving staff to ensure a smooth shift.
Required skills and qualifications to be a Food Runner with Mad Mex Robinson:
- Able to communicate clearly and effectively with others
- Exceptional customer service skills
- Restaurant experience not required
Physical requirements for Food Runner with Mad Mex Robinson:
- Able to work in a standing position for long periods of time (up to 9 hours)
- Able to reach, bend, stoop, and lift up to 40 pounds
While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of both weekdays and weekends as well as a mix of daytime and closing (night) shift availability.
Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.