What are the responsibilities and job description for the Customer Service Representative position at MAD Events & Advertising?
Job Summary
We are seeking a Customer Service Representative to provide professional, in-person support at retail events and live activations.
Responsibilities
- Greet and assist customers in a professional manner
- Answer questions and provide information about on-site events
- Maintain a clean and organized event area
- Support setup, coordination, and breakdown of events
- Communicate with supervisors and team members
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Professional, reliable, and detail-oriented
- Comfortable in public, fast-paced environments
- Reliable transportation to local work locations
Employment Type
- Full-Time W2 Employee
- 30–40 hours per week
- Not an independent contractor
Pay: $23.30 - $28.07 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $23 - $28