What are the responsibilities and job description for the Customer Service Representative position at MAD Events & Advertising?
Overview
We are seeking a Customer Service Representative to join our dynamic team at MAD Events. This role is perfect for individuals who enjoy working with people, problem-solving, and delivering exceptional service in fast-paced, event-driven settings. You will play an essential role in creating positive customer experiences at live events and retail promotions.
Responsibilities
- Provide friendly, in-person customer support during live promotions and events.
- Assist customers with questions and purchases while maintaining brand standards.
- Share product knowledge in a fun, approachable way.
- Help track daily interactions and performance results.
- Work collaboratively with your team to achieve event goals.
Qualifications
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Positive, approachable, and dependable personality.
- Ability to work effectively in a team environment.
- Previous customer service or retail experience is a plus, but not required.
Pay & Benefits
- $850–$1,300 per week (base salary).
- Weekly pay.
- Paid training and ongoing professional development.
- Career growth opportunities within 6–12 months.
Schedule
Full-time, Monday–Friday,
Job Type: Full-time
Pay: $850.00 - $1,300.00 per week
Application Question(s):
- Can you please share with me your preferred phone and email so I can reach out?
Work Location: In person
Salary : $850 - $1,300