What are the responsibilities and job description for the Barista Shift Leader position at Mad Dogs & Englishmen Bike Shop?
Job Overview
Mad Dogs & Englishmen Coffee Bar—recently named one of Yelp’s Top 45 Coffee Bars in the U.S. and honored as Carmel Business of the Year—is a luxury, British-inspired specialty coffee bar located in the heart of Carmel-by-the-Sea. We serve ultra-premium, single-origin microlot coffee, hand-crafted matcha, artisanal pastries, and provide a warm, elegant, and highly curated guest experience. We are seeking polished, professional Cashiers & Baristas with proven upscale hospitality experience. This means you have worked in elevated cafés, boutique hotels, fine-dining restaurants, luxury retail, or similar guest-focused environments where service standards are exceptionally high. (Applicants with primarily fast-food or big-box retail backgrounds will not be considered for this role.)
Duties
- Oversee daily café operations, including opening, closing, and shift management
- Ensure all food safety standards and food handling procedures are strictly followed
- Prepare espresso beverages, teas, matcha, and specialty drinks with precision, artistry, and consistency
- Provide warm, refined, luxury-level hospitality to every guest
- Embody the Mad Dogs & Englishmen brand with professionalism, warmth, and confidence What We’re Looking For
- Utilize time management skills to prioritize tasks effectively during busy hours while maintaining quality standards
- Support ownership with operational projects and seasonal menu development
- Serve as a working lead barista: pulling shots, steaming milk, preparing matcha, crafting signature beverages
- Ensure consistent drink quality, recipe execution, and visual presentation
Skills
- Minimum 1–2 years of upscale hospitality experience (boutique café, specialty coffee, luxury hotel, elevated restaurant, fine retail, etc.)
- Excellent customer service skills with the ability to handle diverse guest needs professionally
- Effective time management skills to balance multiple responsibilities efficiently
- Knowledge of food safety practices, food preparation techniques, and proper food handling procedures
- Ability to perform cashiering duties accurately while maintaining a friendly attitude
Pay: $30.00 - $40.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $30 - $40