What are the responsibilities and job description for the Bilingual Santa Claus Performer position at Macy's Studios?
DESCRIPTION
Bilingual fluency in English and Spanish is required for this role to effectively engage with customers and families and help create a welcoming and inclusive experience for all.
Santa Claus is the center of the Macy’s Santaland experience and Macy’s primary holiday ambassador to the public during the Holiday Season. Santa Claus is expected to cheerfully greet and welcome all Santaland guests offering a portion of his time to diligently listen to their holiday thoughts and wishes while also posing for photographs. Performers must pass background checks and commit to work on evenings and weekends during the holiday season.
What You Will Do
- Portray the character of Santa in small group visits with adults and/or children; maintain a magical, festive and authentic Santa persona throughout all guest interactions
- Cheerfully meet, greet and take posed and/or candid photos with guests of all ages; work closely with photography staff and support staff to facilitate quick and high-quality photo sessions Maintain secular and appropriate conversations with guests
- Always remain in character; Memorize and perform pre-scripted dialogue used to interact with guest
- Wear only costuming provided by Macy’s
- Manage appearance for optimal Santa authenticity; either growing an authentic beard and maintaining accordingly, or utilizing a professional wig and beard set provided by Macy’s
- Perform other duties as needed
- Regular, dependable attendance & punctuality
- May be selected to go on out-of-store special events
- Distribute pre-purchased gifts as part of the visit
- Follow job performance and character performance directive and feedback from Santaland Management team, Village Supervisor staff, Wig team, and Macy’s Studios Creative and Operations staff
DURATION
Nov 9, 2026 - Dec 24, 2026
SALARY
$25.00 – $32.00 per hour
- NON-UNION