Financial Service Representative (Loan Officer) Bilingual English/Spanish preferred but not required

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary To cross-sell multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service. Have a consistent focus to increase member satisfaction and account retention by giving quality service. Job Description LOCATION Tooele Branch (0042) 1475 North Main Street Tooele, UT 84074 SCHEDULE Full Time; Monday – Friday 8:40am – 6:15pm; Saturdays 8:40am – 2:15pm *Day off during the week when a Saturday is worked* At Mountain America, we are committed to taking care of all our employees. • Starting competitive pay of $19.00 per hour and can increase depending on experience, plus incentives • Performance reviews with opportunities to increase compensation • Excellent medical and dental benefits with minimal employee contribution (full time employees) • Paid time off, volunteer time off, and paid holidays • Matching 401K • Tuition assistance • Professional development • And more! To be effective, an individual must be able to perform each job duty successfully. Provides quality service (AAA) to members and potential members Follows-up (222) member interactions with thank you notes and phone calls Maintains current supply of sales and promotional materials Completes annual product knowledge, Membership and Loan Training Accurately and efficiently processes deposits, payments, withdrawals, cashed checks, etc. and perform miscellaneous operation duties in accordance with established policies and procedures Balances cash drawer as required Prepares and disburses loans within lending limits and credit union guidelines Represents the credit union in a professional manner, both in dress and in actions Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Performs other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience At least one year of branch or related experience Education High school diploma or equivalent Licenses, Certificates, Registrations, Trainings Meet expectations of an MSR II (Training classes only need to be taken once unless required as a refresher) Annual FSR Certification Items to be completed generally during the first year: New Account Training MAU IRA Training Loan Training Loan Follow-up Training MAU Annual Learning Plan Notary Public NMLS Certification Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration Computer/Office Equipment Skills Basic computer operating skills Intermediate skills in Microsoft Office (Outlook, Word, Excel) Symitar experience Type a minimum of 35 words per minute preferred Managerial Responsibility Has no supervisory/managerial responsibilities Other Skills and Abilities Thorough knowledge of credit union policies, procedures and regulations. Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service. Ability to perform mathematical calculations. Ability to communicate effectively. Bilingual English/Spanish preferred but not required PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally Environmental There are no unusually environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) #LI-HJ1 Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our team members love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions.