What are the responsibilities and job description for the Product Training Specialist position at MacQueen?
Job Details
Description
Essential Duties:
MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and/or drug test.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description
Essential Duties:
- Develop deep expertise across your assigned product lines, staying current on all updates.
- Prepare and present professional, hands-on demonstrations tailored to customer needs.
- Train operators during equipment delivery, ensuring they fully understand features and functionality.
- Travel throughout the region to support demos, trainings, and equipment showcases.
- Provide on-site technical support, answer questions, and reinforce the value of MacQueen products.
- Gather customer feedback and collaborate with internal teams to enhance future demos and training materials.
- Maintain clean, well-prepared demo units and accurate records of each demonstration.
- Proven experience in conducting product demonstrations, preferably in a technical or sales-related role.
- Strong technical aptitude and ability to quickly learn and understand complex products or services.
- Excellent communication and listening skills, including the ability to articulate technical concepts in a clear and compelling manner.
- Customer-focused mindset with the ability to build rapport and establish trust with customers through active listening, empathy, and personalized recommendations.
- Strong critical thinking skills and ability to adapt to dynamic and evolving demonstration environments.
- Meticulous with excellent organizational and time management skills.
- Insurable driving record required.
- Ability to obtain Class (B) CDL required, Class (A) CDL preferred.
- Ability to travel frequently and for extended periods of time delivering units to customers or transporting equipment between MacQueen locations.
- Bend, squat, climb, grasp, twist, reach, lift or otherwise move frequently for extended periods.
- Lift, move or otherwise transfer up to 50 lbs frequently, or more occasionally.
- Walk, stand or otherwise move about continuously.
- Typically sits, grasp items and performs keyboarding for occasional operation of a computer.
- Exposure to typical machine shop physical hazards including chemicals which may require respiratory protection.
- Travel by car or air frequently
MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and/or drug test.
Qualifications
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Skills
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Behaviors
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Motivations
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Education
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0" style="display: none;">
Experience
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0" style="display: none;">
Licenses & Certifications
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.