What are the responsibilities and job description for the Futures Senior Analyst, Client Solutions position at Macquarie Global Services?
As a Futures Senior Analyst, you'll be the goto partner for clients, helping them solve problems, manage escalations, and improve the way work gets done across teams. By using your knowledge of Futures and Options, exchanges, clearing, and advanced Excel skills, you'll help create smoother, smarter processes that make a real impact every day.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
What role will you play?
Press space or enter keys to toggle section visibility
Working within our Americas Client Solutions team, you will use your relationship management and analytical skills to proactively support clients daily, developing strategic partnerships and identifying areas for improved operational efficiencies. Utilizing your technical skills, you will respond to client inquiries around trade discrepancies, commission, fee and brokerage discrepancies, and perform root cause problem analysis. You will also be a single point of contact and liaison for client requests and escalations along with working with clients and internal stakeholders on process improvement and implementing process controls.
Salary range for this position: $80,000- $95,000/Yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. The successful candidate may also be eligible for an annual discretionary incentive compensation award. You can further read about the full spectrum of benefits we offer our people listed below.
What you offer
Press space or enter keys to toggle section visibility
- Strong understanding of Futures and Options
- Understanding of various exchanges and clearing process
- Advanced proficiency with MS Excel, such as formulas
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
What we offer
Press space or enter keys to toggle section visibility
At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
- 1 wellbeing leave day per year and a minimum of 25 days of annual leave
- 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
- 2 days of paid volunteer leave and donation matching
- Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
- Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Recognition and service awards
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About Commodities and Global Markets
Press space or enter keys to toggle section visibility
Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance.
Empowering all kinds of bright and driven people
Press space or enter keys to toggle section visibility
We are committed to providing an inclusive environment for all that values and respects different experiences, skillsets and perspectives. Macquarie provides access to opportunities for all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable accommodation to individuals who may need support during the recruitment process and employment. If you require an accommodation, please let us know during the application process.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Macquarie takes affirmative action in support of its policy to hire and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities
Salary : $80,000 - $95,000