Meter Services Technician

Job Summary:
Performs semi-skilled work of service connections and disconnections, investigations, installations, and minor maintenance/repair.

Responsibilities:

• Work on various tickets and calls
• Process work for service connections and disconnections, meter installation and pulls, investigations, minor maintenance/troubleshooting/repairs
• Investigate and resolve meter maintenance and service problems
• Report on tampering or illegal connections of service
• Troubleshoot meter or field-related issues affecting service parcels
• Reread meters in response to requests relative to high bills or other issues.
• May install or replace the meter at existing service lines.
• Removes mud, debris, and other matter from meter boxes or other encasements.
• Respond to emergency or after-hours calls and requests
• Participate in projects such as meter/lid modification/replacement, etc.
• Assists other departments or workload, and trains coworkers as needed
• Work a rotating on-call schedule
• Operate, maintain, and inspect an assigned vehicle, phone, laptop, and other equipment
• Operate some machinery, tools, and power tools
• Communicate work-related matters in a clear and professional manner
• Maintain a professional appearance
• Effectively and professionally communicate with customers
• Performs other duties as assigned or requested.

Qualifications:

• Valid Georgia driver's license with a clean driving record
• High School Graduate or equivalent.
• Experience in field operations such as meter reading/repair, distribution, or related work
• Knowledge of the street locations in Macon-Bibb County and the service areas
• Must have flexibility to work a rotating, altered, or extended hours shift that includes weekends
• Ability to analyze meter service problems
• Knowledge of the principles of plumbing

Physical Requirements:

• Frequent driving, walking, bending, stooping, sitting, crawling, climbing, crouching, or balancing
• Ability to work in confined space conditions
• Ability to lift to waist level, pull, and push up to 50 pounds, occasionally over 50 pounds.
• Use hands to grasp, write, draw, and operate equipment.
• Ability to grasp and hold
• Ability to establish and maintain effective working relationships with the public and other employees.
• Ability to walk all day under varying climatic conditions

Environmental Working Conditions:

• The position requires some exposure to working outside, insect bites/stings, poisonous plants, and possibly reptiles.
• Frequent exposure to dry conditions, high and low humidity, wetness, and inclement weather.
• Exposure to dust, outside work, sunburn, and moving objects (such as heavy equipment or road traffic)
• Occasional exposure to working overwater or working at heights
• Exposure to chemicals includes, but is not limited to: Gasoline, Diesel Fuel, Motor Oil, Hydraulic Oil, Natural Gas, Exhaust fumes, Insecticides, Chlorine, Asphalt/Tar