Dispatcher

Macon Electric Cooperative is currently seeking a Dispatcher to add to their Cooperative family! The Dispatcher will act as the primary liaison between the membership and Operations Department. He/she will display considerable skill in exercising independent judgement, speed and accuracy during outage situations. As a communication link to field personnel, this position is responsible for receiving and handling information regarding emergencies, outages and member calls.

Essential responsibilities include:

• Interacts with the Customer Information System, Outage Management System, Mapwise, Smarttrack, and Call Capture.
• Obtains directions and assignments from assigned supervisor and cooperates with them in performing the tasks assigned.
• Receives outage reports and takes necessary action to restore service as soon as possible.
• Assists crews and supervisors in determining the need for additional line personnel in emergency and storm situations.
• Maintains a log of system conditions, clearances, hot line orders, radio communications, breaker operations and all pertinent conditions.
• Maintains up to date outage, lock-out/tag-out and communication logs.
• Completes necessary paperwork with legible handwriting and proper grammar.
• Monitors security cameras to ensure the safety of MEC personnel and property.
• Carries out scheduled and emergency switching procedures.
• Completes special projects as assigned.
• Notifies supervisor of major outages or other problems requiring special attention.
• Assists in compiling reports and other data as required.
• Communicates with power suppliers and other utilities when necessary.
• Learns and maintains a working knowledge of the Cooperative policies and procedures.
• Learns and maintains a working knowledge of all services provides by the Cooperative.
• Attends monthly safety meetings.
• Performs other duties as assigned.

To view the full job description, please visit https://www.maconelectric.com/employment-opportunities.

Resumes received through Indeed will NOT be accepted. Please submit application and resume to:

Macon Electric Cooperative
c/o Lindsey Howell
P.O. Box 157
Macon, MO 63552

THIS POSITION WILL CLOSE ON JULY 12, 2023.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• Holidays
• Night shift
• Overtime

Work Location: In person