What are the responsibilities and job description for the Field Service Technician position at Mackinnon Bruce International?
Field Service Technician: Recycling Sector
Description
We are working alongside our client in the Recycling sector based in the United States to hire a Field Service Technician.
Who We Are
We are a dynamic recruitment agency that has evolved since our first establishment in
2012. We work with several high-profile clients globally to help them source and retain
top-tier talent.
The Client
Our client is a prominent provider of recycling and waste processing equipment throughout North America. They deliver cutting-edge machinery for material recovery facilities (MRFs) and specialize in optimizing the sorting and processing of a diverse range of recyclables, including paper, plastics, glass, metals, and organics.
Location: Washington DC-Baltimore Area
The Role
This role involves full responsibility for the turn-key installation, servicing, and maintenance of industrial machinery. The position requires troubleshooting, diagnosing, and resolving electrical issues on-site. Responsibilities include maintaining close communication with customers throughout installations, service visits, and training sessions. Preventative maintenance inspections are regularly required, along with customer training on equipment operation and standard maintenance practices.
Approximately 90% of the work involves travel, with about 60% occurring within a designated territory near your home base. Occasional travel to Canada, Mexico, and other parts of Central America may be necessary.
Requirements\Qualifications
- Solid understanding of electrical systems. Ability to read and interpret electrical schematics, hydraulic diagrams, connection drawings, and mechanical blueprints. Experience with 480V electrical systems is essential.
- Hands-on experience with large industrial machinery is advantageous. Strong troubleshooting skills are highly valued - the ability to identify and resolve issues efficiently in the field is key.
- Effective verbal communication in English is required. Multilingual abilities (e.g., Spanish, French, Dutch, German, or Polish) are a plus.
- Excellent interpersonal and customer service skills. As a Field Service Technician, you will be the face of the company, and professionalism and customer focus are critical.
- Flexibility to work outside standard hours and stay overnight at job sites when needed.
Compensation and Benefits:
- Competitive salary with paid overtime (travel and work beyond 8 hours per business day). Weekend work is also compensated as overtime.
- 20 paid vacation days and 8 paid holidays annually.
- Comprehensive health and dental insurance for you and your eligible dependents.
- Company-paid life insurance policy valued at $250,000.
- Participation in a profit-sharing pension plan along with access to an additional 401(k) plan.
- A dynamic and varied role with a high level of independence within a growing international organization. Strong support for professional development and career advancement.
Salary : $250,000
