What are the responsibilities and job description for the Director of Aesthetics position at Mackenzie Stuart?
We are currently representing a private Dermatology organization looking to add an experienced Director of Aesthetics Operations to the team. The ideal candidate should be a strategic leader responsible for driving operational excellence, profitability, and patient satisfaction across all company locations offering aesthetic treatments, services, and retail. This role ensures seamless execution of business objectives by managing budgets, achieving sales goals, optimizing processes, and fostering a culture of high performance.
Service lines include injectables, lasers/devices, retail, hair restoration, and additional offerings as the portfolio expands. The Director of Aesthetics Operations provides hands-on leadership, guiding aesthetic staff and providers while collaborating with cross-functional teams to deliver exceptional patient experiences and sustainable growth.
Essential Functions
- Develop and execute operational strategies that align with company objectives, ensuring quality, efficiency, and profitability across all aesthetic service lines.
- Monitor KPIs, analyze financial and operational data, and implement initiatives to drive revenue growth, productivity, and margin improvement.
- Recruit, hire, train, and mentor site teams, establishing clear training protocols and fostering a culture of accountability, collaboration, and professional growth.
- Oversee day-to-day operations across multiple facilities, ensuring compliance with company policies, industry regulations, and best practices.
- Ensure all aesthetic operations and facilities adhere to company policies, procedures, and relevant federal, state, and local regulations.
- Manage budgets, approve expenses, and monitor revenue and costs to ensure fiscal responsibility and achievement of financial targets
- Partner with marketing, operations, and other departments to design and execute strategies that enhance patient experience and support organizational growth.
Requirements
- Proven ability to lead and inspire diverse teams, building management depth and driving a culture of performance in a multi-unit environment.
- Strong strategic planning and analytical skills with a track record of identifying growth opportunities and operational improvements.
- Expertise in budget management, sales achievement, financial analysis, and business plan development.
- Deep knowledge of aesthetic industry technologies, treatments, compliance requirements, and cost structures.
- Exceptional communication skills, both written and verbal, with the ability to influence stakeholders and build strong partnerships
- Significant experience in regional or senior-level operations management; bachelor’s degree preferred.
- Willingness to travel frequently to provide on-site leadership and support across multiple locations.
About Us……Who We Are
Our client's goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.
What We Offer
- Our client offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!