What are the responsibilities and job description for the Store Operations Director position at Mackage?
Key Responsibilities
The ideal candidate will have:
- Luxury/Premium retail experience with a strong familiarity with the luxury market.
- Strong leadership and management skills, preferably in a leadership role or supervisory position in retail.
- A results-oriented and adaptable mindset.
- Exemplary selling and customer service skills.
- Operational excellence and multi-tasking abilities to execute tasks seamlessly and manage workload.
- Exceptional communication skills to engage clients and team members.
- CRM and clienteling experience to drive customer engagement, outreach, and retention.
- Familiarity with the Short Hills market and competitive landscape is a plus.
- Technical proficiency in Microsoft Office suite and knowledge of POS programs is a plus.
- Multilingual skills are a plus but not required.
