Administrative Coordinator

$20.00 - $24.00 per hour

Full-Time | In-Person

MacFawn Fire and Flood Restoration is seeking a motivated, organized, and outgoing Administrative Coordinator to support daily office operations while helping drive company growth through business development and customer outreach.

This position combines administrative support, customer service, relationship management, and outbound prospecting. The ideal candidate is comfortable speaking with people, building relationships, and making outbound calls to develop new business opportunities.

• Answer incoming calls and assist customers
• Coordinate scheduling for customers and field staff
• Maintain customer files, documentation, and job records
• Perform data entry and administrative tasks
• Conduct outbound calls to prospective customers and referral partners
• Assist with lead generation and business development initiatives
• Build and maintain relationships with insurance agents, property managers, realtors, and other referral sources
• Follow up with customers regarding services and satisfaction
• Assist with networking events, marketing efforts, and community engagement
• Track leads, contacts, and outreach activities using company software
• Provide general office and administrative support as needed

• Previous administrative, customer service, telemarketing, business development, or office experience preferred
• Comfortable making outbound calls and engaging new contacts
• Strong communication and relationship-building skills
• Excellent organizational and multitasking abilities
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar, Drive)
• Comfortable learning and utilizing industry-specific software applications
• Positive attitude, strong work ethic, and professional demeanor

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Paid Time Off
• Opportunities for growth and advancement

Monday-Friday | Standard Business Hours

• MacFawn Fire and Flood Restoration is an Equal Opportunity Employer.