What are the responsibilities and job description for the Deli Assistant position at MACE Ireland?
MACE Freshford, Kilkenny St, Freshford, Co. Kilkenny, R95NC84 seek an expereinced Full Time Deli Assistant to work in their store.
CUSTOMER CARE
To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
To communicate with the customers in and effective and welcoming manner
Ensure products are served to customers in line with Food Hygiene Requirements
Maintain knowledge of current deli products and promotions
Assist customers with queries regarding deli products
OPERATIONAL & STORE PRESENTATION
Maintain knowledge of current in store sales and promotions
Answer customer queries with regard to the store and its merchandise
To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
Maintain a clean and well organised back store area
To receive and check stock in line with company guidelines
Ensure stock is packed in line with company merchandising guidelines
Update shelf edged labels as instructed by the Assistant Store Manager
To rotate stock appropriately minimising waste
To be vigilant at all times to prevent stock loss and waste
To conduct stock takes as instructed by Assistant Store Manager/Store Manager
To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
FOOD SERVICE
Check temperatures in the deli area ensuring they are compliant with HACCP regulations
Maintain HACCP records in line with store policies
Monitor Critical Control Points and ensure food is not open to contamination
Comply with relevant controls around all foods including Fresh and Red Meats
Excellent communication skills
Numerical abilities
The ability to work as part of a team
The ability to use initiative
Sound judgement with the ability to make decisions
Self-motivated
Good attention to detail