Warehouse Operations Analyst

Primary Purpose: Pricing and billing responsibilities (Rate Card, accounting collaboration); Analytical functions (cost forecasting, data analysis); Operational understanding (warehouse, WMS/ERP systems); Customer-facing communication and compliance; Strong computer/technical skills.

• Develop and maintain detailed Rate Card pricing for warehouse services, including updates for labor and supply cost changes.
• Partner with the Accounting team to review, reconcile, and submit accurate billing and invoicing information.
• Collaborate with customers to provide updates on:

Pricing, costing, and procedural changes.

Contract renewals and addendums.

Inventory reconciliation and reorder thresholds.

Compliance reporting and contract reconciliation.

• Support budget development and cost forecasting for warehouse operations.
• Analyze operational data to identify cost-saving opportunities and process improvements.
• Maintain accurate documentation for contracts, inventory reports, and rate adjustments.
• Learn and utilize new software systems to improve data accuracy and workflow efficiency.
• Communicate effectively with internal teams and customers to ensure transparency and operational success.
• Focuses on a people-first approach across the organization.
• Diagnoses problems quickly, foresees potential issues, and delivers resolution.?
• Maintain a collaborative work environment and work well with others.
• Perform all other duties, as assigned.

• Minimum AA/AS degree required with experience in warehouse operations, logistics, or supply chain. Will consider a combination of education and transferable experience in lieu of a degree.
• Strong computer & technical skills, including intermediate to advanced proficiency in Microsoft Excel, Word, and Outlook required. Familiarity with databases and inventory software, a plus. Experience using ERP (Enterprise Resource Planning) or WMS (Warehouse Management System) systems, a plus.
• Ability to learn and adapt to new software tools and systems quickly.
• Analytical and detail-oriented with strong organizational abilities
• Excellent communication and problem-solving skills
• Strong critical thinking and data interpretation skills
• Knowledge of contract management or pricing analysis, preferred.
• Demonstrates a people-first, service-oriented approach in all interactions.
• Availability: Must be available for occasional evening and weekend work to accomplish the outcomes of the job.
• Screening Requirements: Must successfully pass a Level 2 background check, local law enforcement clearance, and drug screening.

Why Join Us?

• Rewarding opportunity to make a meaningful impact in the lives of individuals with disabilities.
• Opportunity to be part of a mission-driven organization.
• Collaborative and supportive work environment.
• Competitive benefits package.
• Professional development and growth opportunities.

If you are friendly, focused on people-first and thrive in a dynamic environment, we encourage you to apply!

MTC is a drug-free workplace and an Equal Opportunity Employer.