Barista - The Porch (part-time)

Position Summary:
The Barista is passionate about creating the perfect cup every time, serving the finest and most delicious coffee, tea, and other beverages to delight every guest. This role combines artistry with precision—operating coffee machines, grinders, and equipment safely and efficiently—while maintaining a clean, organized, and welcoming barista area. The Barista sets the standard for food and beverage quality, safety, and hygiene, delivers exceptional, personalized customer service, handles transactions accurately, and works seamlessly with the food and beverage team to ensure smooth and enjoyable operations for all guests.

Key Responsibilities:

• Beverage Preparation and Service:

Prepare and serve a variety of beverages and coffee, including espresso, cappuccino, latte, and cold brews according to standardized recipes. Serve teas, juices, and other non-alcoholic beverages. Ensure that all beverages are served promptly and meet the hotel's quality standards. Customize drinks based on guest preferences and dietary requirements.

• Guest Interaction:

Greet and welcome guests warmly. Take orders and handle guest requests efficiently. Provide information about the menu, including beverage options and potential allergens. Resolve guest complaints promptly and professionally, escalating to upper management as needed. Build rapport with regular guests and remember their preferences. Deliver exceptional service with professionalism and care.

• Operations:

Operate coffee machines, grinders, and other equipment safely and efficiently. Maintain cleanliness and organization of the barista shop area, including counters, equipment, and seating areas. Ensure that all supplies, including coffee beans, milk, syrups, and disposable items, are adequately stocked. Follow health and safety guidelines, including food safety regulations and proper hygiene practices. Conduct regular equipment maintenance and troubleshooting to ensure optimal performance.

• Cash Handling:

Process guest transactions accurately using the point-of-sale (POS) system. Handle cash, credit card transactions, and room charges securely. Balance cash drawers at the beginning and end of shifts. Ensure accurate record-keeping and reporting of sales.

• Team Collaboration:

Work closely with other F&B staff to ensure smooth operations. Communicate effectively with kitchen staff and supervisors regarding guest orders and special requests. Participate in team meetings and training sessions. Support team members during busy periods and assist with other duties as needed.

• Product Knowledge:

Stay informed about new beverages, recipes, and techniques. Maintain an understanding of coffee bean varieties, origins, and roasting processes. Share knowledge with guests to enhance their experience. Continuously seek to improve skills and knowledge through training and self-study.

• Compliance:

Follow all company policies including service standards, time and attendance, dress code and grooming, and conduct expectations. Be punctual, professional, and committed to delivering excellent guest experience.

Qualifications:

• Previous experience as a barista or in a similar role in the hospitality industry is preferred.
• Barista training is a plus.
• Excellent customer service and communication skills. Ability to operate coffee machines and other equipment. Basic math skills for handling transactions. Attention to detail and a strong work ethic.
• Ability to stand for extended periods. Ability to lift and carry items (e.g., coffee bean bags, milk cartons).
• Fast-paced, guest-focused environment. Requires flexibility to work early mornings, weekends, holidays or based on operational needs.

Perform other duties as assigned.

Why Join Us
Elevate your career with a dynamic hospitality group known for its growing portfolio of luxury hotels and wineries. Enjoy optional benefits and employee discounts on stays, dining, spa services, and more—all within a supportive, team-oriented environment that values your dedication to service excellence and delivering unforgettable guest experiences.

About MacArthur Place
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.

Apply Now
If you take pride in your craft, and enjoy providing genuine hospitality and service, we’re excited to hear from you. Click “Apply” above to get started!

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.