What are the responsibilities and job description for the Inside Sales position at MacArthur Co.?
Description
With all your career options, why not choose a company where you can own part of the business?
MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.
As a Inside Sales Support Specialist, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.
Duties/Responsibilities:
- Support the daily sales operations of a building materials distribution center
- Work with customers and co-workers to build solid relationships based on trust and competence
- Thorough and precise; diagnose problems and provided proven solutions
- Opportunity to work within own area of expertise to assure high-quality, by-the-book, results
- Following up carefully and cheerfully with customers to ensure preservation of relationships
- Support a fast-paced environment with multiple projects going simultaneously
- Support outside sales team members
- Directly work with long-term customers on a daily basis
- Finalize and oversee the fulfillment of customer orders
Job Requirements:
- Ideal candidates have a few years of inside sales & customer service experience
- Experience around the construction industry is helpful
- Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred
- Experienced with Microsoft Office Suite (Excel, Outlook, Word)
- Strong communication skills
- Detail-oriented and focused; can concentrate on the task at hand for long periods
- Follow established guidelines, structure, and policies, while working with and for others
- Persuasive teaching style to communicate the company's products and services
Benefits Package:
- Outstanding Family Medical Benefits Package
- Substantial Stock Ownership Program
- Competitive Compensation Packages
- Paid Time Off (PTO) & 8 Paid Holidays Each Year
- Employer Sponsored Family Dental Insurance
- 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
- Employer Sponsored Life & Disability Insurance
This job posting is a summary; more details of responsibilities are provided during interviews.
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