What are the responsibilities and job description for the Technician - Shoring and Pump position at MacAllister Machinery Co., Inc.?
Description
Position Summary
This position is primarily responsible for troubleshooting and performing service and/or repair jobs on pump and shoring equipment.
Primary Responsibilities
Required:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).
Position Summary
This position is primarily responsible for troubleshooting and performing service and/or repair jobs on pump and shoring equipment.
Primary Responsibilities
- Perform advanced troubleshooting and diagnosing of equipment malfunctions and failures
- Rebuild, repair, and maintain equipment and components
- Understands the operation, function, specifications, capabilities and controls all pump and shoring equipment
- Completes all documents associated with repairs in an accurate and timely manner
- Adhere to manager’s and lead mechanic’s directions regarding all repairs and service calls
- Adheres to all safety rules and maintains quality housekeeping in work area
Required:
- High School Diploma or GED
- 5 year or more of work-related experience in a technician related position
- Certificate acquired through a vocational or technical school
- Class B CDL
- 7 years or more of work-related experience with pump and shoring equipment preferably with a rental company or Caterpillar
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong communication skills, including verbal, written, non-verbal, listening and presentation skills.
- Able to articulate specific equipment problems in details to management, peers and/or customers.
- Strong customer service skills with basic prospecting skills and the ability to meet and/or exceed customer expectations.
- A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar/vendor influence.
- The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous. treatment of peers, subordinates, and customers.
- Excellent mechanical aptitude.
- Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and basic understanding of warranty administration.
- Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems.
- A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities.
- Self-motivated with the ability to work with little or no supervision and achieve required goals and objectives.
- May be required to obtain a CDL.
- The ability to work overtime and weekends.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).