What are the responsibilities and job description for the Technician - Hose Shop position at MacAllister Machinery Co., Inc.?
Description
Objective
The Hose Shop Technician is responsible for repairing and rebuilding hose assemblies for both internal and external customers
Responsibilities
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
Objective
The Hose Shop Technician is responsible for repairing and rebuilding hose assemblies for both internal and external customers
Responsibilities
- Repairing and rebuilding hose assemblies for both internal and external customers.
- Research hydraulic fittings and hoses
- Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
- Ordering and return of parts, exchange program fittings
- Disassemble, inspect and recondition exchange fittings.
- Maintains company issued equipment and tools, keeping them in good working order.
- Adheres to all safety rules and maintains good housekeeping (5S) in shop area.
- Knowledge, skills and abilities typically acquired through a high school education or equivalent.
- 1-3 years of mechanical experience preferred, mechanical aptitude required.
- Solid understanding of work area metrics, takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a “self starting” ability to daily work and proactively making improvements to the work process.
- Exhibits good problem solving skills; is ably to identify problems, solicit other’s opinions and offer valid solutions. Interprets and applies policies, procedures and guidelines. Demonstrates a basic understanding of warranty administration.
- Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
- Is able to project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates and customers.
- A strong knowledge of the product.
- Is able to operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel and data base systems such as DBSI.
- The ability to work over time and weekends.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.