What are the responsibilities and job description for the Luxury Hospitality Management Trainee position at Mac's Hospitality Group?
Key Responsibilities
- Assist with daily hotel and hospitality operations
- Support front desk, housekeeping, food & beverage, and guest services teams
- Ensure high-quality guest experience and service standards
- Handle guest requests and resolve issues professionally
- Assist supervisors with scheduling and operational coordination
- Participate in leadership training programs
- Support reporting and basic administrative tasks
Requirements
- High school diploma required; hospitality or business degree preferred
- Strong communication and customer service skills
- Interest in luxury hospitality management
- Ability to work flexible schedules, including weekends and holidays
- Basic computer and organizational skills
- Previous hospitality experience is a plus
Benefits
- Paid training and structured leadership development
- Career advancement opportunities in hospitality industry
- Networking and industry exposure
- Employee hotel discounts (where applicable)
- Health and retirement benefits (eligible employees)
Job Type
- Full-time
Location
Charlotte, North Carolina
Pay: $19.00 - $25.00 per hour
Work Location: In person
Salary : $19 - $25