What are the responsibilities and job description for the Outside Sales Account Manager position at Mac Papers and Packaging?
Mac Papers Packaging
Company Overview
- Privately held wholesale distributor of paper, packaging materials, equipment, wide format products, facility supplies, envelopes, and related products
- Headquartered in Jacksonville, Florida
- Serves customers across the Southeastern United States in multiple industries
- Operates multiple branch locations throughout the Southeast, including Florida, Georgia, Alabama, North Carolina, South Carolina, Tennessee, Louisiana, and Virginia (Richmond)
- Distributes packaging materials such as boxes, tape, cushioning, stretch wrap, and related products, while providing tailored packaging solutions
- Supplies paper products from major mills
- Operates a state-of-the-art envelope converting facility in Jacksonville
- Maintains an extensive logistics network, including warehouses and a private fleet throughout the Southeast
- Owned by Monomoy Capital Partners (private equity)
Richmond Branch Specific Details
- Expanding and strengthening presence in the Richmond market
- Significant greenfield growth opportunity
- The majority of operations within a 2-hour radius of Richmond
- No required in-office presence
- Heavy outside sales, hunter-focused role
- Responsible for building and growing a book of business
- Entrepreneurial, wide-open territory
Role Overview: Account Manager – Packaging
- Location: Charlotte, NC (Remote / Field-Based)
- Industry: Packaging Distribution
- Reports To: GM / Director of Sales
Qualifications
- Previous packaging distribution sales experience
- B2B consultative sales background
- Strong hunter mentality
- Experience growing a territory
- Ability to build a business from scratch
- Valid driver’s license
Preferred
- 3 to 5 years in packaging distribution
- Existing regional book of business
- Strong understanding of packaging consumables
Education
- 4-year degree preferred
- OR
- 7 years of relevant industry experience
Core Responsibilities
Business Development
- Identify and develop prospective packaging customers
- Prospect through referrals, directories, and market outreach
- Penetrate new accounts and expand existing business
Territory Management
- Develop and execute a territory business plan
- Conduct quarterly reviews with leadership
- Analyze margin reports, bid files, and sales data
Consultative Selling
- Identify customer packaging needs
- Recommend value-added solutions to improve efficiency and profitability
- Collaborate with equipment and supplier partners
Relationship Management
- Build relationships from ownership and management to floor-level contacts
- Provide strong communication and customer service
- Partner closely with customer service and operations teams
Administrative Responsibilities
- Manage CRM pipeline
- Reporting and budgeting
- Assist with opening new accounts alongside credit and branch leadership