Director of Outpatient Services

MAC Midwest is seeking an experienced and dedicated Outpatient Clinical Director to lead and oversee our outpatient clinical services. This critical leadership role ensures the delivery of high-quality, client-centered care, effective clinical operations, and strategic development of our outpatient programs. The role provides entry, scheduling, documentation, coding and billing oversight of clinical team and works as a peer to the Director overseeing Center-Based Services, and Practice Administrator ensuring alignment and excellence across our clinical offerings.

Salary: $95,000-$105,000 DOE

Key Responsibilities

Clinical and Operational Leadership:

• Direct all outpatient mental health programs, ensuring adherence to clinical best practices and ethical standards.
• Supervise and support clinical staff, including therapists, counselors, and support personnel, fostering a culture of growth and excellence.
• Implement and monitor quality assurance measures to assess and improve the effectiveness of services.
• Provide clinical oversight for service delivery, ensuring that care meets both client needs and organizational objectives.
• Ensure that the physical locations of outpatient services are set up to best serve our clients and support our staff.
• Up to 100% onsite leadership at main locations and visits to regional locations on a quarterly basis.
• Provide daily leadership of corporate location.
  
  

Administrative & Billing Oversight

• Oversee billing processes for outpatient services, ensuring accuracy, compliance, and alignment with financial goals.
• Develop and manage departmental budgets, ensuring efficient resource allocation and financial sustainability.
• Ensure compliance with all applicable local, state, and federal regulations, as well as accreditation standards.
• Collaborate cross-functionally with other departments, including Center-Based Services, to provide cohesive and comprehensive client care.
  
  

Strategic Planning & Community Engagement

• Contribute to organizational strategic planning, driving initiatives that enhance service quality and accessibility.
• Develop an inclusive, fair, elevated and high performing team. Engage each member of the team to understand their contributions and opportunities.
• Establish and maintain strong relationships with community partners, healthcare providers, and stakeholders to promote mental health services and awareness.
  
  

Qualifications

Education & Licensure:

• Master’s degree in psychology, Social Work, Counseling, or a related mental health field.
• Current licensure in Minnesota as a Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT), or equivalent.
  
  

Experience

• Minimum of 5 years of clinical experience in mental health services, with at least 3 years in a supervisory or leadership role.
• Proven experience in program development, staff supervision, quality assurance, and billing oversight.
  
  

Skills

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Electronic Health Records (EHR) systems and a solid understanding of healthcare regulations.
  
  

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Retirement plan with employer contributions.
• Generous paid time off and holidays.
• Opportunities for professional development and continuing education.
  
  

Application Process

Interested candidates are invited to submit a resume and cover letter detailing their qualifications and experience.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

MAC Midwest is committed to fostering an inclusive workplace where everyone—regardless of race, ethnicity, gender, sexual orientation, ability, or background—feels valued, respected, and empowered to succeed. We believe that diversity strengthens our organization and enhances the care we provide.

We actively promote equity in hiring, training, and leadership opportunities and continuously work to create an environment where differences are celebrated, and all voices are heard.

MAC Midwest is a nonprofit provider of coordinated neurodevelopmental care and a recognized leader in the field, with 30 years of experience serving individuals with autism and related conditions and their families across Minnesota. Through a comprehensive, transdisciplinary model, we provide diagnostic assessments, compassionate ABA therapy, mental health services, speech and occupational therapy, and family training.

MAC is an Equal Opportunity Employer and does not discriminate in terms or conditions of employment on the basis of sex (including pregnancy, childbirth, and related medical conditions), race, traits associated with race (including hair texture and style), color, national origin, religion, creed, age once having reached the age of majority, sexual orientation, gender identity, gender expression, military status, veteran status, disability, marital status